Interior Design Basics: Setting Up Trade Accounts

Interior Design Basics: Setting Up Trade Accounts

One of the most intimidating things to do for a new interior design business can be setting up trade accounts.  Unfortunately, despite being in sales, the trade reps aren't always helpful.  And the applications have spaces that a new business likely can't fill out.  

To apply for a trade account you just need to contact the vendor or sales rep and let them know you need to set up a new account.  Look online for your local rep or call corporate or just pick up an application at the showroom.  They can send the application straight to your email.  Then you fill it out and return it.  You'll get an email or letter back letting you know that your application has been approved and your new account number.  

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Red Flags

Red Flags

So many times after a project sours designers tell me that there were red flags from the get-go.  So the good thing is that potential clients will usually reveal from the start that they're not the right clients for you.  

Too often designers, especially new designers, are so eager for work and to get hired that red flags are ignored or they don't know what to look out for.  In the beginning, there are a few areas that you should consider before accepting and moving forward with a project. 

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How to Handle Returns

How to Handle Returns

I see this question a lot.  So I'm going to share with you how I handle returns.  Remember, this is how I do it, that doesn't mean that it is the right way to handle it for your business.  It's just one way to do it.  

The first thing you need to do is accurate set up your client's expectations.  This means that you put a refund policy in your contract, not only for product and orders, but also for the markup on that product, for your time procuring and expediting that product, shipping and freight fees, install costs, and restocking fees.  

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Real Designer: Grayson Pratt

Real Designer: Grayson Pratt

About Grayson Pratt
After studying interior design for 3 out of a 5-year program in college, Grayson Pratt became impatient and got a degree in Political Science.  Armed with a great base of drafting and color study after college, she worked for a large furniture store in the furniture mecca of High Point, NC and later for the Atlanta Decorative Arts Center.  Then 3 years ago she started Grayson Pratt Interiors in Atlanta.  Like so many designers, most of her clients start with a couple rooms in their home and grow into the rest of the house.

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Real Designer: Courtney Moss

Real Designer: Courtney Moss

About Courtney Moss: Despite being passionate about design, it wasn't until Courtney graduated with a degree in Marketing and Communications, did an interior design opportunity fall into her lap and her career in interior design began.  Then 5 years ago, she started her own design business and hasn't looked back, infusing bold pops of color into southern charm.

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