How to Use a Wait List to Your Benefit

How to Use a Wait List to Your Benefit

There are several dozen psychological triggers that can help increase your sales and one of my favorites is scarcity. For interior designers we have a limited amount of time and creativity to service clients, without wearing ourselves out or bringing in help. We naturally have a limited bandwidth. This is where you can use scarcity and a wait list to your benefit.

I have to mention, because I know that many people are going to feel a little resistance on this topic, that many designers I know have a scarcity mindset. It’s a bit of a natural state when you own your own business.

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Why Interior Designers Don't Accept Returns

Why Interior Designers Don't Accept Returns

One of the biggest hang-ups for clients when they work with interior designers is that we don’t take returns. So why don’t we take returns?

Interior designers shop at dozens - sometimes hundreds - of different places. Most to-the-trade places don’t take returns. So really, it’s not the interior designer’s policy - it’s the vendor’s policy. My contract says that if I can get a return I will - but most items are not returnable.

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