Should You Give Clients Options?

Should You Give Clients Options?

Something came up last night during our local designer’s dinner that I wanted to share with you. One of the designers had created a package option in which she did all the shopping and none of the procurement, almost like a local e-design.

She shared that she doesn’t provide options for that package, just the single design plan, and was considering doing the same for her full-service clients as well.

We were all shocked

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Uplifting the Interior Design Industry

Uplifting the Interior Design Industry

Recently, I’ve been thinking a lot about the future of interior design. I feel like so many companies are capitalizing on the industry (HGTV, Houzz, Laurel & Wolf, and the like) and the independent designers & vendors are suffering for it. These companies aren’t going away and designers aren’t doing a great job of differentiating themselves. We’re undervaluing ourselves, lowering rates, dealing with crappy clients, and giving away work to try to stay relevant.

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Should You Charge for a Design Consultation?

Should You Charge for a Design Consultation?

How to handle that first meeting with a client is a source of contention with many designers.  How long?  When?  Where?  What information should you get?  How much information should you give?

Like running any business, there is not a single best answer.  Everyone does it a little different and you can too.  In my experience, it is best to get to know the client's needs before meeting with them in person.  I have a lengthy client questionnaire that potential clients are required to fill out before I have an in-person meeting with them.  Reading their answers gives me a better idea of what they are looking for and what they need.  At this point I can also let them know if I don't think I am the right designer for them - all without ever meeting them in person.  If we decide to proceed with an in-person meeting/ consultation…

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Project Minimums

Project Minimums

I have seen this question come up a few times lately and you know what that means!  Time to write about it!

This question kind of baffles me, because, yes, you should have project minimums.  To me, this comes from an insecurity of putting limits on your work and a fear of turning work away.  You all know you should have a minimum budget for working with clients.  So right now I am giving you permission to implement project minimums.  

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What are Reimbursable Expenses?

What are Reimbursable Expenses?

Sometimes I see that people get thrown off by the idea of reimbursable expenses or "reimbursables" which is a little less of a mouthful.

So what is a reimbursable and how does it differ from anything else that you buy for your clients? 

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