I’m a huge fan of creating an on-boarding process for new clients. It makes attracting and signing new clients so much easier, efficient, and professional. A large part of my system involves a detailed client questionnaire. This helps me get to know the client before work begins. But, what happens after the work is complete? Do you have a process with an end-of-project survey?Read More
Most of the time, the only reason we are unhappy or disappointed is the result of unmet expectations. Take a minute to think about that. Think back on the past few days on the things that caused these feeling to arise. Go ahead, I promise it has to do with running an interior design business.
Having expectations leads to disappointments.Read More
A few weeks ago I received a question that inspired this post. She wanted to know how I tracked my time when I was texting with clients. She told me sometimes when she received text messages she wasn't in "work mode" and often forgot to write down that time to track. This question originated from the article I wrote: How to Make Money as an Interior Designer. In this article, I lay out how much money you may be leaving on the table by not charging for as little as an hour a week.
If you're spending an hour a week texting clients and not billing them for it, you could be losing $6500 a year (based on $125/hr)! AN HOUR A WEEK. $6500 lost for not tracking your texting.Read More